Once attached, Wing associates oversee delivery to doorsteps, backyards or whatever preferred location customers choose at their home. After attending training validated by the FAA, they have been cleared to attach these packages to the drones, which are waiting on charging pads in the parking lot. Walgreens team members will then be notified of incoming orders on Wing-provided tablets and will locate the items on the shelves and package them. How will Walgreens team members handle mobile orders for drone delivery?Ĭustomers in the DFW area will be able to order via Wing’s mobile app. Wing and Walgreens’ goal will be for drones to deliver products in under ten minutes once an order is placed. In the Dallas-Fort Worth metroplex, Wing is able to operate from a minimal amount of store parking lot spaces and Walgreens team members load the packages. ![]() In Virginia, orders are fulfilled by Wing employees from a Wing-owned fulfillment site. market was reducing the footprint of Wing’s operations. Community outreach is very important to what we do,” explains Demmitt.Ī critical detail before launching in a major U.S. Since we first announced the service in October 2021, we’ve gone to festivals, parades, and farmers markets and held demo days to invite people in to ask questions and gather feedback. Few people have experienced drone delivery before. ![]() “When we go to a new market, people have questions. The amount of public space and accessible households made it an ideal location for this industry-first partnership. After coordinating with local, state and federal agencies like the Federal Aviation Administration, Wing and Walgreens chose Dallas-Fort Worth, the U.S.’s fourth largest metro area with 117 suburbs fanning out from the city center.
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